Cookie Policy
Effective Date: 1 June 2025 | Last Updated: 1 June 2025
This Cookie Policy explains how StaffX Pty Ltd ("StaffX", "we", "us", or "our") uses cookies and similar tracking technologies on our website and platform at staffx.au. By using our Service, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They allow websites to recognise your device, remember your preferences, and provide a more personalised experience. Cookies may be "session cookies" (deleted when you close your browser) or "persistent cookies" (stored for a defined period).
2. How We Use Cookies
Staff X uses cookies to:
- Keep you securely signed in to your account
- Remember your preferences and settings (e.g. language, store selection)
- Understand how users navigate and use the platform to improve our Service
- Detect and prevent fraudulent or unauthorised activity
- Process payments securely via Stripe
- Measure the effectiveness of our marketing and communications
3. Types of Cookies We Use
Strictly Necessary Cookies — These cookies are essential for the platform to function. They enable core features like authentication and security. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| auth_token | Maintains your login session | Session |
| b44_session | Platform session management | Session |
| csrf_token | Cross-site request forgery protection | Session |
Functional Cookies — These cookies remember your preferences to provide a more personalised experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| preferred_language | Stores your language/locale preference | 1 year |
| selected_store | Remembers your last selected store | 30 days |
| sidebar_state | Remembers sidebar open/closed state | 30 days |
Analytics Cookies — These cookies help us understand how users interact with our platform so we can improve it.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes users | 2 years |
| _gid | Google Analytics — session tracking | 24 hours |
| _gat | Google Analytics — throttle request rate | 1 minute |
Payment Cookies — Set by Stripe for secure payment processing.
| Cookie Name | Purpose | Duration |
|---|---|---|
| __stripe_mid | Stripe fraud prevention | 1 year |
| __stripe_sid | Stripe session identification | 30 minutes |
4. Third-Party Cookies
Some cookies on our platform are set by third-party services we use, including:
- Stripe — Payment processing and fraud prevention
- Google Analytics — Website usage analytics
These third parties have their own privacy and cookie policies, and we recommend you review them. We do not control third-party cookies.
5. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block all or certain types of cookies
- Set preferences for specific websites
Please note that disabling strictly necessary cookies will prevent you from logging in and using the Staff X platform. Disabling other cookies may affect your experience and certain features may not work as intended.
For instructions on managing cookies in your browser, visit: allaboutcookies.org
6. Do Not Track
Some browsers send a "Do Not Track" (DNT) signal. Our platform does not currently respond to DNT signals, as there is no agreed-upon standard for how websites should respond. We will continue to monitor industry developments regarding DNT compliance.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of significant changes by posting a notice on our website or by email. Your continued use of the Service after such changes constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions about our use of cookies, please contact our Privacy Officer:
Surpass Business Solutions Pty Ltd — Trading as Staff X — Privacy Officer
12 Kerry Road, Archerfield, QLD, Australia
Email: privacy@staffx.au
Phone: 1300 228 876